Sygnus Capital Group Limited and its affiliates (collectively, “Sygnus”) understands the importance of protecting your personal and financial information when you visit our website. We are committed to protecting your personal and financial information, using the best technology and strict adherence to policy and privacy legislation.
- INFORMATION COLLECTION AND USE
At Sygnus, the information we collect is limited to what we believe is necessary or useful to conduct our business; to administer your records, to help us provide and improve the services we offer to you, to comply with laws and regulations, and to understand your financial needs so that we can provide you with quality service.
The information that we may ask for depends on the nature of the service being offered. Information that is essential for fulfilling most financial services typically includes your name, mailing address, e-mail address and phone number(s).
We may also obtain information about you from third parties to help us assess your eligibility for our financial services.
- KEEPING INFORMATION ACCURATE
Sygnus will take reasonable measures to keep personal information as accurate, complete and current as possible. We rely on you to inform us of any change, errors or inaccuracies concerning your information. If needs be, we will do what we can to inform third parties with whom we have shared your information of any changes.
We use “cookies” on this website. Cookies allow us to store information about the computer device you use to access our website so that you can conduct business with us easily. They allow us to recognise when you revisit the website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our website.
- CHANGING YOUR COOKIES SETTINGS
You may modify your browser so that it will not accept cookies. To enable or disable cookies, follow the instructions provided by your browser. However, please note that should you choose to set your browser to disable cookies, you may not be able to access secure areas of our website, for example, any online accounts you may hold with us or through any of our service providers.
- SHARING YOUR INFORMATION
In order to conduct company business, and to offer the services to you, we may share some or all of the information we collect, as described above, with the following companies (including our affiliates and agents):
– Companies and third-party services providers that perform services for us or on our behalf, such as vendors we hire to prepare our financial accounts, IT services or to provide support for the services we offer.
– Companies that perform marketing services on our behalf or other financial institutions with which we have joint agreements, such as Custodians and other Brokers that provide support for one or more of our products and services that we may offer you.
These companies act on our behalf, and are contractually obligated to keep the information we provide them confidential and to use the information only for the purposes authorized.
- OUR SECURITY POLICY
We are committed to maintaining the security of our customers’ financial and personal information. All operational and data processing systems are in a secure environment that protects customer information from being accessed by unauthorized individuals or third parties. Access to non-public information about you is restricted to those persons who need to know that information in order to provide the services to you. All the information you provide to us is securely maintained and is kept strictly confidential and we will use encryption to protect any sensitive data collected.
From time to time, we may enter into agreements with other companies to provide services to us or to make Services available to you. Under these agreements, the companies may receive information about you. They must safeguard this information, and they may not use it for any other purpose.
From time to time we will disclose your information to a service provider(s) located in another country, we will take reasonable steps necessary to ensure that they apply the same levels of protection, as we are required to apply to your information and to use your information only for the purpose of providing the service to us. By submitting your personal information you agree to this transfer.
- RETAINING INFORMATION
Sygnus will retain your information only as long as it is needed. If you stop doing business with us, we must retain certain information in order to, among other reasons, comply with laws, settle future transactions or obtain proof of past transactions. When this information is no longer necessary, it is destroyed. When destroying your information, we will follow strict rules and ensure that only authorized personnel has access to it.
- NOTICE OF CHANGES
- EFFECTIVE DATE
This policy was made effective September 28, 2017